FAQs

F.A.Q.

Frequently Asked Questions – Pure Auto Glass Ltd.

  • We offer windshield repair, windshield replacement, side and rear window replacement, mobile auto glass repair, and emergency services.

  • Yes! Our mobile repair service allows you to have your glass fixed at your convenience, whether at home or work.

  • Small chips can often be repaired, but if the damage is large or obstructs your view, a replacement may be necessary. Our technicians will assess the damage and recommend the best course of action.

  • Many insurance policies cover windshield repairs or replacements. We work directly with most insurance companies and can assist with your claim to determine coverage.

  • Most windshield repairs take about 30 minutes, while replacements take about 60-90 minutes depending on the complexity of the job.

  • We recommend waiting at least an hour to allow the adhesive to fully cure. Our technicians will provide you with detailed instructions post-service.
  • Yes, we use OEM or OEM-equivalent glass, which meets or exceeds the safety and quality standards of your vehicle’s original glass.
  • Delaying repairs can cause the damage to spread, leading to more costly replacements and compromising your windshield’s integrity.

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  • You can schedule an appointment by calling us, booking through our website, or requesting our mobile service.

  • Yes, we offer a lifetime warranty on our workmanship, so you can feel confident that your repair or replacement will last.
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